Photo by Lizabeth Steinhart
Andres's Washington restaurants, Café Atlántico and Minibar, are very popular, and Atlantico spreads over three floors (my favorite of his group, Zaytinya, is more Turkish and Mediterranean than Spanish). But none of those will prepare you for Bazaar, which is an entirely different scene -- a Los Angeles scene, created by Philippe Starck and the local clubmaster Sam Nazarian.
Thus the crowds spilling over from the vast lobby/bar/design shop (operated by Moss) in the driveway. And thus the greetings that awaited us: when our advance scout went in asking to sit at the bar -- this is a vast restaurant, with as many seating areas as the Bazaar-like Spice Market, in New York's Meatpacking District -- he was told he could sit at a shared table on the patio under a heat lamp. And the waitress wouldn't really be able to get to him for a long time because she was busy. A table for the three of us? At least an hour and a half.
Then we were joined by a fourth: the stunning actress and model friend of one of our number. One look and we were shown to a table in the main dining room -- the half-empty main dining room, beside several other large, large dining areas with numerous free tables. Our new fourth happened to be on her way back from a meeting at Chateau Marmont ("Did you eat?" our scout, who had arrived from a long flight at the same time as I, asked. "Yes, but it was business," she replied. "Everything here is." "I'd say a lot of people here," he said, scanning the room, "are looking to get [lucky]." "Here, that's business," she replied immediately).
Later we compared notes with another group of four friends who had booked in advance and were actually served. Being in the trade, they wanted to keep their menus. They wanted to keep ordering tapas throughout the meal, depending on what they saw being delivered to other tables, following their sense of what the kitchen did best as they tasted through sectors of the menu. This is how critics eat. But it's not how diners are allowed to order at Bazaar. You can't keep your menus on the table -- it's too cluttered, the waitperson informed them as she snatched them all away. The wine list? Can't keep that either: we don't have enough. But, the table was told, "we'll put you in the rotation" to see it again.

Photo by Lizabeth Steinhart
In fairness, the food did not seem to vary by status. The greatest-hit Andres dishes like little torpedo-shaped Philly cheese steak variations, the hollow pita-like torpedoes filled with non-Cheez Whiz and covered with slices of rare beef, and deconstructed caesar salad are proficiently prepared. A pro member of our party rightly marveled at the quality control a celebrity chef could maintain over a sprawling satellite. And it was my first taste of the newly available jamon Bellotta, which is worth a trip -- well, anyplace that's doling it out by the extremely expensive slice.
But it was enough to make you head straight to the place burger lovers say is way better than In-N-Out: Tommy's. Or, of course, to line up your company before you even try to leave your car with the valet -- generally a wise LA move.
Additional photos by Lizabeth Steinhart are available at Food She Thought.
After reading your post, I feel as though we went to two different restaurants. On each of my previous (five so far) visits to the Bazaar, my guests and I have been treated like "celebrities" and we are certainly NOT.
The wonderful food is the part of the reason I keep returning, but it's also because of the attentive staff and entertaining environment. It's just so damn fun at Bazaar!
It's a shame you had such a terrible experience, and I hope you return there someday and take another look. Jose Andres has given Los Angeles a marvelous gift and I recommend it to all.
I suggest you book a reservation on OpenTable next time. They take reservations up to a month in advance, although with all the recent, GREAT reviews, the Bazaar may need to change that to two months ore more.
Could not disagree with this review more. Did we eat in the same restaurant? Both times I've eaten there recently: got great table with no wait (with reservation), great service, incredible food and wine. It is correct to say there is no room to keep menus at the table - how large would the table need to be to accommodate all the stemware, cutlery, food + menus? -- but several times we were asked if we wanted to see the menu again.
This review sounds more like the critic was infuriated for not being treated how he's obviosuly so entitled to be treated, rather a sincere critique of the restaurant.
I've only been to The Bazaar twice, but luckily I've never experienced anything like this. I was prepared to hate this place given the hype and the actresses-who-eat-for-"business" types that seem to frequent it. (And I'd like to chime in that no, not "everything" in LA revolves around actresses thank GOD.) But I couldn't help but love The Bazaar. The food is unbelievably good, as the service professional.
It seems to me that your experience says more about LA than it does about the chef. We have eaten in two of his DC restaurants and both were very good experiences. A week or so ago we ate at Zaytinya, which we both loved. It has been several years since we last ate at Jaleo and my memory of it was terrific.
Just curious to know when you review restaurants do you ever mention the cookbooks by the chef? It would be an interesting part of a review to know if his cooking in the restaurant resembles the recipes in the cookbooks.